System Requirements

Servers

The below specifications apply to both the Database Server and the Web Server. If these are installed on the same server machine, specifications should be doubled.

• Compatible Operating Systems:
  • Windows Server 2008-2022. 32-bit and 64-bit architectures are supported with Progeny versions 10.1.2.5 and lower

    As of version 10.2.0.0, only 64-bit architecture is supported.

• Processor(s): A minimum of 2.5 GHz per server core

  3.0 GHz or faster recommended

  • 2 server core for 1-5 users
  • 4 server cores for 6-15 users
  • 8 server cores for 16-30 users
    

    If planning for 30+ users, please contact Progeny Support for assistance in determining the appropriate resource allocation for your servers.

• RAM:
  • 8 GB for 1-5 user(s)
  • 12 GB for 6-10 users
  • 16 GB for 11-15 users
  • 24 GB for 16-20 users
    

    If planning for 20+ users, please contact Progeny Support for assistance in determining the appropriate resource allocation for your servers.

• Hard Disk Drive:
  • Minimum 40 GB

Third-Party Applications (Installed on Web Server)

• Apache Tomcat Version 9.0.xx.
• Java Runtime Environment Version 8
• SSL Certificate
  

  REQUIRED if Web Client will be externally accessible or if using the Family History Questionnaire

Desktop Client

• Windows 7/8/10. 32-bit and 64-bit Windows architectures are supported. 

  Windows XP is not supported for Progeny 10.

• A minimum of a Dual-Core processor at 2.5 GHz 

  3.0 GHz and/or additional cores recommended.

• A minimum of 4 GB RAM 

  6+ GB required for large queries

• 20 GB hard drive space

  20+ GB required if storing databases locally

• 1024×768 minimum screen resolution

Web Browsers

• 1366×768 minimum screen resolution
• We support Google Chrome:

  • We cannot guarantee the performance on Mozilla Firefox, Microsoft Edge, and Apple Safari, but to get the best possible experience, Progeny recommends using a browser that has full HTML-5 compatibility (Chrome, Firefox, Edge). Progeny Web is not compatible with mobile devices.

  • Apple Safari for Windows is not supported. Internet Explorer (all versions) is not supported. Internet Explorer mode in Microsoft Edge is not supported.