LIMS FAQ's
How is LIMS configured (installed)?
What is the database that ships with LIMS?
Does this database require a database administrator?
What is required to get up-and-running with LIMS?
Can I have more than one database?
What security features are available in LIMS?
Can I connect to the backend database directly?
Can I import existing data that I have in another database or Excel spreadsheet?
What support options are available?
Do you offer volume discounts when purchasing?
How is LIMS configured (installed)?
LIMS can be configured a stand-alone installation on a single PC or as a network installation with multiple users. The network installation includes a server CD which installs on a Windows, Linux, or Novell server. This server CD only installs the database engine, which sits open on the server waiting for clients to connect to it. Client CD's are installed on each PC that want to access the Progeny database. You must install the client CD for every PC that needs access to the Progeny database.
How is the software licensed?
LIMS is sold on a per PC installed basis. For every PC you install the client software, you are charged a license fee. There is also a charge for the server software - depending on the number of client PC's. The site license allows you to load the software to as many PC's as you want for a set fee.
What is the database that ships with LIMS?
LIMS ships with a Sybase SQL Anywhere database. This database is capable of storing massive amounts of data. Several hundred users can connect to this database at the same time.
Does this database require a database administrator?
No. The database is embedded in LIMS and requires no maintenance. It is self-tuning. All adminstrative functions are accessible via the user inferface. You do not need to go into the backend database at all.
What is required to get up-and-running with LIMS?
After installing the software, you need to customize the database (create fields). We do ship a sample database that you can start with as a template, however, you are not required to use this database. You can create a brand new, blank database and set it up exactly how you want.
Can I have more than one database?
Yes. You can create as many databases as you want. The server will launch multiple databases. When you login to the client software, you can specify which database you want to connect to. Each database will require a User ID and Password.
Can I connect to Progeny database servers in other buildings, institutions, or collaborators overseas?
Yes. As long as you have physical access to the Progeny server, you can connect to it anywhere in the world. The speed at which you connect determines the response time of the application.
What security features are available in LIMS?
Every Progeny database can be configured with User ID's and Passwords that are HIPAA compliant. You can set up User classes and restrict access to fields, folders, samples, etc. The database itself can be encrypted as well as data packets passing to and from the application.
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Can I connect to the backend database directly?
Yes. We provide full access to the database via drivers we ship. You can connect and pull data from the database, however, we recommend you do not update data via the backend. There are ways to update the data, but you'll need to contact us to ensure nothing is compromised with the integrity of the data.
Can I import existing data that I have in another database or Excel spreadsheet?
Yes. Our Import functionality allows you to import samples with data directly into Progeny.
What support options are available?
If you purchase the Progeny Subscription Plan (PSP), you are entitled to unlimited toll-free support, including updates and new versions. In addition, we offer on-site training, as well as web training via WebEx.
Do you offer volume discounts when purchasing?
Yes. Contact a Progeny sales representative for pricing on 5 or more licenses.