System Requirements

Servers

The below specifications apply to both the Database Server and the Web Server. If these are installed on the same server machine, specifications should be doubled.

  • Compatible Operating Systems:
    • Windows Server 2008-2016. 32-bit and 64-bit architectures are supported with Progeny versions 10.1.2.5 and lower.
      As of version 10.2.0.0, only 64-bit architecture is supported. If you’re still utilizing a 32-bit architecture, please contact support@progenygenetics.com so that we may assist in determining the best course of action.
  • Processor(s): A minimum of 2.5 GHz per server core (3.0 GHz or faster recommended)
    • 1 server core for 1-5 users
    • 2 server cores for 6-15 users
    • 4 server cores for 16-30 users
    • If planning for 30+ users, please contact Progeny Support for assistance in determining the appropriate resource allocation for your servers.
  • RAM:
    • 4 GB for 1-5 user(s)
    • 8 GB for 6-10 users
    • 12 GB for 11-15 users
    • 16 GB for 16-20 users
    • If planning for 20+ users, please contact Progeny Support for assistance in determining the appropriate resource allocation for your servers.
  • Hard Disk Drive:
    • Minimum 40 GB
Third-Party Applications (Installed on Web Server)
  • Apache Tomcat Version 9.0.xx.
    • As of Progeny version 10.2.0.0, only 64-bit Tomcat is supported.
  • Java Runtime Environment Version 8
    • As of Progeny version 10.2.0.0, only 64-bit Java is supported.
  • SSL Certificate (REQUIRED if Web Client will be externally accessible or if using the Family History Questionnaire)
Desktop Client
  • Windows 7/8/10. 32-bit and 64-bit Windows architectures are supported.
    Windows XP is not supported for Progeny 10.
  • A minimum of a Dual-Core processor at 2.5 GHz (3.0 GHz and/or additional cores recommended).
  • A minimum of 4 GB RAM; (6+ GB required for large queries).
  • 20 GB hard drive space (20+ GB required if storing databases locally).
  • 1024×768 minimum screen resolution (optimal viewing requires higher resolution).
Web Browsers
  • 1366×768 minimum screen resolution (optimal viewing requires higher resolution).
  • Compatible browsers: Google Chrome, Mozilla Firefox, Internet Explorer version 9 or newer, and Apple Safari:
    • To get the best possible experience, Progeny recommends using a browser that has full HTML-5 compatibility (Chrome, Firefox, IE10, or IE11).
    • Internet Explorer version 8 and older are not supported.
    • Apple Safari for Windows is not supported.
Updated on August 8, 2018

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