Clinical FAQ's

Review Frequently Asked Questions on Progeny Clinical.

What is required to get started with Clinical?

Simply fill out our online form to get started with a trial. You will get an email shortly after with login information - we highly recommend you try out Progeny Clinical first to make sure it meets your needs. You'll also be given instructions on signing up whenever you're ready. Next, you will need to send us a signed HIPAA Business Associate Agreement (BAA). After receiving the signed BAA from you, Progeny Support will get with you to set up your database.

For the installable version - After installing the software, you need to customize the database (create fields). Clinical includes a sample database that you can start with as a template, however, you are not required to use this database. You can create a brand new, blank database and set it up exactly how you want.

How is Clinical configured?

The default platform for Progeny Clinical is via the cloud.  The cloud version provides fast startup, anywhere access, and no installation or database worries.  The cloud platform comes in both Standard free and Premium versions.  See our plans and pricing options.

If you prefer an installable version, Clinical includes a server download that is installable on a Windows, Linux, or Novell server.  This download only installs the database engine, which sits open on the server waiting for clients to connect to it.  Client downloads are installed on each PC that wants to access the Progeny database.  You must install the client for every PC that needs access to the Progeny database. 

How is the software licensed?

Clinical is sold on a concurrency licensing model, which is based upon the number of concurrent users logged into the software at the same time. The software can be installed or accessed from as many PC's as you desire. Our Cloud platform comes in free (up to 5 users) or premium versions. For the free Standard version, you can have as many user id’s as you want, you’re just limited to 5 at a time. You can use the software AS IS. Needing more than 5 concurrent users or any customizations will require the Premium Version. For our installable version, there is also a charge for the server software - depending on the number of client PC's.

What type of patient data can I track in the Standard version?

The free Standard version includes a pre-configured database that can track cancer-specific data. More templates will be added in subsequent updates.

What if I want to make changes to the software or customize it?

Customizations are only available in the Premium version. We can customize the software for you, but you’ll have to pay for that on a fixed bid basis. Tell us what you want and we’ll quote you a price. Prices to customize the software are very reasonable.

Does the free Standard version allow for me to send questionnaires to patients?

Yes, it does. However, the questionnaire is provided as is. If you want us to customize it, we’ll do that on a fixed bid basis.

Can I import existing data that I have in another database or Excel spreadsheet?

Yes. Our Advanced Services team can manage the migration of your existing data for a fee. Or, the installable version allows you to import data yourself if you desire. This includes the ability to import pedigree data directly from files produced by other programs, like Cyrillic.

What support options are available?

Standard Cloud, Premium Cloud and Progeny Subscription Plan (PSP), you are entitled to unlimited toll-free support, including updates and new versions.  In addition, we offer on-site training, as well as web training via WebEx.


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