We’d like to thank our customers for allowing us to be your vendor of choice.  Our Customer Support Department has undergone a complete transformation over the last half year.

Our goal is to provide added value warranty to the Customer Support Experience by creating:

  1. A culture of Delighting our Customers – striving for outstanding customer service by making sure every touch point with you, the customer, is addressed appropriately.
  2. A culture of Accountability – We hold ourselves personally accountable to making sure your issues and concerns are met in the most timely manner.
  3. A culture of Continuous Improvement – By unremittingly striving for constant improvement in every service we provide to our customer base.

Our process for delivering outstanding service to you is as shown here:

 

 

By providing Customer Service that consistently delights will result in long term relationships.  Our commitment to YOU is to deliver Exceptional Quality and Reliability resulting in a positive Customer Support Experience.

We welcome your suggestions and recommendations as to how The Progeny Support Department can better serve you.  To contact us by email, please fill out our Online Support Form.

Thank you for letting us serve you and for choosing Progeny Software.